Expert Freedom Website, Program & Accelerator Terms and Conditions

Last Updated: August 27, 2026

These Terms and Conditions (“Terms”) are entered into by and between you and Greyhound Marketing, Inc., doing business as Expert Freedom and JoyBrand Creative (“Expert Freedom,” “Company,” “we,” “our,” or “us”).

These Terms govern your access to and use of the Expert Freedom website, including all pages, content, functionality, communications, digital resources, program information, purchases, communities, and services made available on or through the website (the “Website”), as well as your purchase of or participation in Expert Freedom programs and related offers.

These Terms contain two parts:

Part I — General Website and Expert Freedom Terms applies to use of the Website and to Expert Freedom products, programs, communities, resources, and services generally.

Part II — Expert Freedom Accelerator Additional Terms applies only if you purchase or enroll in the Expert Freedom Accelerator.

If you enroll in the Expert Freedom Accelerator, both Part I and Part II apply to you. If a provision of Part II directly conflicts with a provision of Part I regarding the Accelerator, Part II controls solely with respect to your Accelerator enrollment.

By accessing the Website, using the Website, purchasing through the Website, enrolling in an Expert Freedom offer, participating in the Expert Freedom Accelerator, or clicking to accept these Terms where that option is presented, you agree to be bound by the applicable Terms in full.

If you do not agree, do not access or use the Website, purchase our products or services, or participate in our programs.

Part 1 - General Website and Expert Freedom Terms

1. Website Owner and Contact Information

The Website is owned and operated by:

Greyhound Marketing, Inc.
d/b/a Expert Freedom and JoyBrand Creative
PO Box 241
Montchanin, DE 19710

Support: admin@joybrandcreative.com
Legal Notices: admin@joybrandcreative.com

2. Scope of These Terms

These Terms apply to:

  • your use of the Website;

  • your access to free or paid content made available through the Website;

  • your purchase of Expert Freedom and related offers;

  • your access to community spaces, coaching calls, digital materials, curriculum, templates, frameworks, and program resources; and

  • your participation in any other product, program, service, or offer made subject to these Terms.

Certain products or programs may include additional written terms presented at checkout or enrollment.

Those additional terms supplement these General Terms.

If additional program-specific terms expressly conflict with these General Terms regarding that specific purchase or program, the program-specific terms will control for that purchase or program.

Participants in the Expert Freedom Accelerator are additionally subject to Part II of these Terms.

3. Eligibility

The Website and services are intended for individuals who are at least eighteen (18) years old and legally capable of entering into binding agreements.

By using the Website or purchasing from us, you represent and warrant that:

  • you are at least eighteen (18) years old;

  • you have legal authority to enter into this agreement; and

  • all information you provide to us is truthful, current, and complete.

If you are purchasing or accepting these Terms on behalf of a business or other entity, you represent that you are authorized to bind that entity to these Terms.

4. Educational and Informational Purposes Only

Expert Freedom provides education, training, curriculum, frameworks, methodologies, templates, tools, support resources, coaching, and community-based learning.

All Website content and program materials are provided for educational and informational purposes only.

Nothing on the Website or in any program, coaching call, community, template, guide, example, curriculum, framework, communication, or resource constitutes legal, tax, accounting, financial, investment, employment, medical, mental health, or other professional advice.

You remain solely responsible for evaluating information provided through our programs and for your own decisions, actions, business operations, and use of the information.

You should consult appropriately qualified professionals regarding matters requiring legal, tax, accounting, financial, medical, or other professional advice.

5. No Guarantees; No Promises of Outcome

Expert Freedom provides education, training, frameworks, methodologies, tools, curriculum, support, coaching, community, and process.

We do not sell or guarantee:

  • income;

  • revenue;

  • client acquisition;

  • business growth;

  • close rates;

  • performance improvements;

  • speed of progress;

  • lifestyle changes or outcomes;

  • predictable outcomes;

  • repeatable outcomes; or

  • any other specific financial, business, professional, or personal result.

We make no guarantee, representation, or warranty that your use of the Website or participation in any Expert Freedom product, program, coaching experience, community, or service will produce a specific result.

Individual circumstances vary substantially. Decisions, implementation, experience, market conditions, resources, business models, and numerous other factors are outside our control.

Any examples, case references, testimonials, stories, user comments, screenshots, illustrations, or scenarios that may appear in educational materials or communications must not be interpreted as a representation that you will achieve the same or similar outcome.

Nothing in these Terms or in our educational materials creates a promise concerning the outcome of your participation.

6. Website Access and Availability

We may modify, update, suspend, discontinue, or restrict access to all or any portion of the Website at any time, with or without notice.

We do not guarantee that the Website or any particular feature, page, platform, resource, or content will always be available, uninterrupted, secure, or error-free.

We may perform maintenance, change service providers, replace technology, modify features, or otherwise alter how Website content or services are delivered.

7. Account Registration and Access Credentials

To access certain content, programs, communities, or services, you may be required to create an account or provide registration information.

You agree to:

  • provide accurate, current, and complete information;

  • maintain the confidentiality and security of your login credentials;

  • not share your login credentials with unauthorized persons; and

  • notify us promptly if you become aware of unauthorized account access or another security issue.

You are responsible for activity conducted through your account.

We may suspend, disable, or terminate account credentials if we reasonably believe they are being misused or if your access is otherwise subject to suspension or termination under these Terms.

8. Purchases Through the Website

All purchases made through the Website are voluntary.

By purchasing through the Website or through a checkout link provided by us, you agree:

  • to provide accurate and complete payment information;

  • to pay the price and charges presented and accepted at checkout;

  • to remain financially responsible for all charges you authorize; and

  • that we may suspend or withhold program or service access if payment is declined, reversed, disputed, or incomplete.

Certain purchases may be offered with a pay-in-full option, a payment plan, or other payment arrangement.

By selecting a payment plan or installment arrangement, you authorize us and our third-party payment processors to charge your payment method according to the schedule presented and accepted at checkout until the amount owed under that purchase has been paid in full.

A payment plan is a method of paying the total purchase obligation and is not a month-to-month membership unless expressly stated otherwise at checkout.

Specific pricing, discounts, credits, payment schedules, or individualized checkout arrangements may be communicated directly to a purchaser.

The price and payment terms presented to and accepted by you at checkout control for that purchase.

9. Expert Freedom Program Structure

Expert Freedom is an educational program that may include:

  • digital curriculum;

  • community access;

  • coaching access;

  • templates;

  • frameworks;

  • worksheets;

  • educational resources;

  • support materials; and

  • related learning resources.

Program materials, module names, support structures, coaches, call names, call frequency, platform layout, curriculum organization, and included resources may change from time to time in our discretion.

We may update, replace, reorganize, rename, remove, expand, or refine curriculum, modules, community features, calls, templates, platforms, or delivery methods without notice, provided the overall educational nature of the program is maintained.

Changes to program delivery do not create a representation that any particular result will occur.

10. Term of Access for Expert Freedom

Unless otherwise expressly stated in writing at the time of purchase, access to Expert Freedom begins on the date of purchase.

Your access continues for twelve (12) months to the day from your purchase date (“Program Term”).

At the end of the Program Term, access to the following ends unless you renew or we expressly state otherwise in writing:

  • the active Expert Freedom program area;

  • the active Expert Freedom community;

  • recurring live coaching calls associated with Expert Freedom; and

  • ongoing access to active-member coaching and support features.

There is no grace period following expiration of the Program Term unless we expressly provide one in writing.

Different terms may apply to the Expert Freedom Accelerator as provided in Part II.

11. Renewal

Renewal is optional.

If we offer you a renewal opportunity, the renewal will provide the access described in the renewal offer for the additional term stated at that time.

Renewal pricing and renewal inclusions may change and will be communicated before you purchase the renewal.

If you do not renew by the end of your Program Term, you may be moved to the Abundant Consultant Community or another alumni environment under our then-current alumni structure.

Nothing in these Terms guarantees that a particular renewal option, price, community, or alumni arrangement will remain available.

12. Alumni Transition

After the Program Term ends, non-renewing members may be transitioned into the Abundant Consultant Community or another designated alumni environment.

Alumni access does not include continued access to the active Expert Freedom program, active-member coaching ecosystem, or active Expert Freedom community unless we expressly state otherwise in writing.

The structure, name, features, access requirements, and availability of an alumni community may change over time.

13. Legacy Fractional Freedom Members

If you are a legacy Fractional Freedom purchaser:

  • you retain access to the materials and benefits included in the purchase terms applicable to your original purchase;

  • active members whose original term has not ended may be given temporary access to certain Expert Freedom features during their active term;

  • temporary access does not create a permanent right to Expert Freedom access after the applicable original term ends; and

  • alumni migration rules may apply to legacy Fractional Freedom members and Expert Freedom members.

Questions regarding grandfathering, migration, access, or support-related transition matters may be directed to admin@joybrandcreative.com.

14. Expert Freedom Refund Policy

This Section applies to the core Expert Freedom program unless different written refund terms were expressly presented and accepted for your particular purchase.

This Section does not apply to the Expert Freedom Accelerator. The Accelerator refund and payment-commitment provisions are stated in Part II.

If you determine that Expert Freedom is not the right fit for you or your business, you may request consideration for a refund within ninety (90) days of your date of purchase by emailing admin@joybrandcreative.com no later than 11:59 p.m. Eastern Time on the 90th day following your purchase.

To be considered for a refund under this policy, you must submit your request within the applicable period together with documentation showing completion of the participation and implementation requirements below.

All refund requests are subject to review by Expert Freedom.

Your submission must include all of the following:

  1. Proof that you attended the applicable weekly live Q&A sessions or equivalent live coaching sessions made available during your first ninety (90) days;

  2. Proof of active participation in the applicable program community, including at least three posts or comments, excluding your personal introduction;

  3. A live link to the business Facebook page, LinkedIn profile, website, or business Instagram account you used in connection with your advisory or consulting business;

  4. Your list of fifty (50) potential clients or prospective organizations and documentation, such as screenshots or PDFs, showing that you completed outreach activity to that list;

  5. If you elected not to pursue your existing network, documentation showing that you gathered fifty (50) prospective leads and practiced outreach using applicable program templates or frameworks through the relationship-marketing or content-marketing processes taught in the curriculum; and

  6. A written explanation of why Expert Freedom was not a good fit for you and what program materials, access, training, or support you expected but believe you did not receive.

The requirements above concern participation in and use of the educational process. They are not a representation or guarantee that the activities will generate clients, revenue, business growth, or any other result.

We do not provide refunds requested more than ninety (90) days after the purchase date unless otherwise required by applicable law.

After day 90, payments are non-refundable, and you remain responsible for payment of all program fees under the purchase terms you accepted regardless of your level of participation, completion, attendance, usage, or implementation.

If you selected a payment plan and do not submit a timely refund request with the complete required documentation by the 90th day, you remain responsible for completing the remaining payments under the payment plan.

15. Failed Payments; Suspension of Access

If we attempt to process a scheduled payment and the payment fails, we may issue an invoice for the remaining unpaid balance, which may become due within thirty (30) days.

If that invoice is not paid when due, we reserve the right to refer the unpaid balance to a collections agency or pursue another remedy available by law.

If you remove your credit card or other payment information while amounts remain due and do not replace it with current payment information within twenty-four (24) hours after notice or request, we may suspend or remove your access to private groups, communities, calls, and program areas and may invoice the remaining balance.

If you enroll using a payment plan, you authorize the continued use of payment information stored by our third-party payment processor for purposes of processing the scheduled payments you accepted until the payment obligation has been satisfied.

To the extent permitted by applicable law, past-due amounts may accrue interest at the rate of 1.5% per month or the maximum rate permitted by applicable law, whichever is lower.

Accelerator participants are additionally subject to the payment-default provisions in Part II where those provisions differ.

16. Chargebacks and Payment Disputes

These Terms contain refund and payment policies that you agree to when completing an applicable purchase.

If you dispute a charge, we encourage you to contact admin@joybrandcreative.com first so that we can review the matter.

If a chargeback or payment dispute is initiated, we reserve the right, to the extent permitted by law, to:

  • suspend or terminate your access to Expert Freedom and related materials, communities, calls, or resources while the dispute is pending;

  • provide the applicable Terms, accepted checkout terms, transaction records, communications, and evidence of access or participation to the payment processor or financial institution reviewing the dispute;

  • seek recovery of unpaid amounts and lawful associated costs;

  • revoke additional access or resources associated with an unpaid or reversed purchase; and

  • exercise other remedies available under the applicable purchase terms or law.

Nothing in this Section limits any lawful consumer right to dispute a charge.

17. Intellectual Property

All Website content and materials made available through Expert Freedom are owned by or licensed to us and are protected by applicable copyright, trademark, and other intellectual property laws.

This includes, without limitation:

  • text;

  • graphics;

  • branding;

  • logos;

  • videos;

  • audio;

  • worksheets;

  • templates;

  • call materials;

  • curriculum;

  • frameworks;

  • methodologies;

  • processes;

  • community materials;

  • downloads;

  • digital tools;

  • guides;

  • scripts; and

  • program architecture.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use materials you lawfully receive through the Website or our programs for your own personal or internal business use only.

You may not, without our prior written permission:

  • copy, reproduce, distribute, republish, upload, post, transmit, sell, sublicense, or otherwise commercially exploit our content;

  • share login credentials;

  • share paid materials with non-purchasers;

  • reproduce substantial portions of our materials in products or services offered to others;

  • use our materials to create a substantially derivative competing education or training product;

  • remove copyright, trademark, or proprietary notices; or

  • record, distribute, or republish private calls or community discussions.

You retain ownership of content and business materials that you independently create and that do not reproduce or infringe Company intellectual property.

Additional provisions concerning Accelerator materials appear in Part II.

18. Community Rules and Participant Conduct

If you access any community, forum, chat, group, coaching call, comment area, Slack workspace, or interactive feature associated with Expert Freedom, you agree to participate respectfully and lawfully.

You may not:

  • harass, abuse, threaten, stalk, or intimidate others;

  • post defamatory, obscene, discriminatory, unlawful, or infringing content;

  • materially disrupt calls, chats, or community spaces;

  • impersonate another person;

  • solicit members in a manner inconsistent with applicable community rules;

  • share another member's private information without authorization;

  • harvest member information or leads;

  • use private communities primarily for unrelated promotion; or

  • violate another participant's intellectual property or privacy rights.

We may remove content, restrict participation, suspend access, or terminate accounts if we determine that conduct violates these Terms or applicable community rules.

19. Confidentiality and Private Community Expectations

Because Expert Freedom may include live coaching, private communities, and member discussions, you agree to treat non-public information shared within those spaces responsibly.

You may not disclose, distribute, publish, or commercially exploit:

  • private member information;

  • confidential business information shared by other members;

  • non-public discussions;

  • recordings of private calls;

  • coaching discussions concerning another participant; or

  • internal program materials not intended for public distribution.

We require participants to comply with these confidentiality expectations, but we cannot guarantee that every participant will do so.

We reserve the right to remove members who violate these obligations.

Accelerator participants are subject to the additional confidentiality provisions in Part II.

20. User Submissions, Reviews, and Testimonials

If you send us feedback, comments, suggestions, testimonials, reviews, community posts, or other submissions, you represent that you have the right to share that content.

You grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, display, publish, and distribute submissions for lawful business purposes unless otherwise agreed in writing or restricted by applicable law.

We may choose not to use any submission and may remove or decline to publish a testimonial, review, story, or other submission in our discretion where permitted by law.

Nothing in this Section requires us to use a testimonial, customer story, or other submission in advertising or marketing.

Any marketing use of a testimonial, endorsement, or customer story remains subject to applicable law, required permissions, and our internal compliance standards.

Nothing in these Terms prohibits you from providing an honest review, opinion, or assessment concerning our products, services, or conduct.

21. Third-Party Platforms and Tools

The Website and our services may rely upon third-party providers, including:

  • payment processors;

  • email providers;

  • website hosts;

  • video platforms;

  • scheduling services;

  • community platforms;

  • communication software; and

  • other technology providers.

We are not responsible for the performance, availability, privacy practices, terms, policies, security, or independent actions of third-party services.

Your use of third-party services may also be subject to the terms and policies of those providers.

22. No Professional or Agency Relationship

Your use of the Website or participation in any Expert Freedom offer does not create an employment, partnership, joint venture, agency, fiduciary, therapist-client, attorney-client, accountant-client, financial-advisor, or other professional relationship between you and us.

Unless we expressly agree otherwise in writing, you participate as an independent individual or independent business owner.

You remain solely responsible for your own business operations, decisions, taxes, expenses, regulatory obligations, and activities.

23. Disclaimer of Warranties

The Website and all content, products, programs, services, communities, coaching calls, materials, and resources are provided on an “as is” and “as available” basis to the fullest extent permitted by law.

We disclaim warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, and availability.

We do not warrant that the Website, programs, platforms, materials, coaching, or resources will be uninterrupted, error-free, or suitable for a particular business or purpose.

Nothing in this Section excludes a warranty or right that cannot lawfully be excluded.

24. Limitation of Liability

To the fullest extent permitted by law, the Company and its owners, officers, directors, employees, contractors, affiliates, agents, licensors, successors, and assigns will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of the Website, programs, materials, communities, coaching, or services.

To the fullest extent permitted by law, our total liability for any claim arising out of or related to the Website or services will not exceed:

  1. the amount you paid to us for the specific product or service giving rise to the claim; or

  2. five hundred U.S. dollars (US $500) if no purchase was made.

Nothing in this Section limits liability to the extent such limitation is prohibited by applicable law.

25. Indemnification

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless the Company and our owners, officers, directors, employees, contractors, affiliates, agents, licensors, successors, and assigns from and against third-party claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

  • your unlawful use of the Website;

  • your material violation of these Terms;

  • your unlawful conduct in a community or call;

  • your infringement of a third party's rights;

  • your violation of applicable law or regulation; or

  • content or materials you submit through the Website or related platforms.

26. Termination and Suspension

We may suspend, restrict, or terminate your access to the Website, programs, communities, or services where permitted by law, including if:

  • you materially violate these Terms;

  • your payment is delinquent, reversed, or disputed;

  • your conduct materially harms or threatens other members, staff, or community operations;

  • you violate confidentiality or intellectual property obligations;

  • continued participation creates a safety, legal, or operational concern; or

  • we discontinue or materially restructure an offer.

Termination or suspension does not eliminate amounts already owed under payment terms you accepted, subject to applicable law and any program-specific provisions.

Program-specific removal provisions applicable to Accelerator participants are stated in Part II.

27. Changes to These Terms

We may revise these Terms from time to time.

Updated Terms become effective upon posting or on another date stated with the updated Terms.

Changes to these General Terms may apply to future use of the Website and future purchases.

Where you have purchased a defined program term, we will not retroactively use an update to materially reduce the core access or services expressly included in the term you already purchased, except where a change is reasonably required for legal, safety, platform, or operational reasons.

Your continued use of the Website after updated Terms become effective constitutes acceptance of the updated Terms as they apply to continued Website use.

28. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles, except to the extent another jurisdiction's law is mandatorily applicable.

29. Dispute Resolution

Before starting a formal legal proceeding concerning these Terms, you agree to first send written notice describing the dispute to admin@joybrandcreative.com and allow at least thirty (30) days for good-faith informal resolution.

If a dispute cannot be resolved informally, it will be resolved by binding arbitration before a single arbitrator under the applicable rules of the American Arbitration Association, except where applicable law provides otherwise.

Nothing in this Section prevents the Company from seeking injunctive relief, intellectual property protection, collection remedies, or other relief that applicable law permits to be sought in a court of competent jurisdiction.

Any court proceeding permitted under these Terms must be brought in the state or federal courts located nearest Wilmington, Delaware, unless applicable law requires another venue.

You consent to personal jurisdiction and venue in those courts to the extent legally permitted.

To the fullest extent permitted by applicable law, any claim must be brought within six (6) months after the event giving rise to the claim or it will be barred.

30. Force Majeure

We are not liable for delays, interruptions, cancellations, platform changes, or failure to perform caused by events beyond our reasonable control, including:

  • acts of God;

  • natural disasters;

  • internet, hosting, or software outages;

  • labor disputes;

  • war;

  • terrorism;

  • public health events;

  • government actions;

  • utility failures; or

  • similar events beyond our reasonable control.

Where reasonably possible, we may substitute delivery methods, reschedule affected services, or otherwise modify program operations in response to such an event.

31. Severability

If any provision of these Terms is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted where possible, and the remaining provisions will remain in full force and effect.

32. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or another provision in the future.

A waiver is effective only if made in writing by an authorized representative of the Company.

33. Entire Agreement

These Terms, together with any program-specific provisions contained in Part II, policies expressly incorporated by reference, and purchase or payment terms presented and accepted at checkout, constitute the agreement between you and us regarding your use of the Website and participation in the applicable services.

For Accelerator participants, both Part I and Part II form part of the agreement.

If a provision in Part II expressly conflicts with Part I concerning the Accelerator, Part II controls solely with respect to the Accelerator.

34. Contact Information

Questions about these Terms may be directed to:

Greyhound Marketing, Inc.
d/b/a Expert Freedom and JoyBrand Creative
PO Box 241
Montchanin, DE 19710

Support: admin@joybrandcreative.com
Legal Notices: admin@joybrandcreative.com

Part II - Expert Freedom Accelerator Additional Terms

The following additional provisions apply only to individuals or businesses that enroll in the Expert Freedom Accelerator (“Accelerator” or “Program”).

For purposes of Part II, the purchaser or participant may be referred to as the “Client” or “you.”

The Accelerator is offered by Greyhound Marketing, Inc., d/b/a JoyBrand Creative and Expert Freedom.

By checking the applicable box at checkout, accepting an enrollment or purchase agreement electronically, and completing enrollment, you agree to both Part I and Part II of these Terms.

If Part II expressly conflicts with Part I regarding your Accelerator enrollment, Part II controls solely with respect to the Accelerator.

35. The Expert Freedom Accelerator

The Expert Freedom Accelerator is a twelve (12)-month coaching, training, and community experience focused on consulting and advisory business education, strategy, frameworks, decision-making, implementation practices, and related educational resources.

The Accelerator may include:

  • a one-on-one strategy kickoff session with the Client's assigned coach;

  • bi-weekly group coaching calls;

  • ongoing one-on-one calls with a dedicated coach;

  • continued access during the Accelerator term to designated Expert Freedom curriculum, frameworks, and templates;

  • access to a private Accelerator Slack community;

  • coach responses to Slack questions within approximately one business day, Monday through Friday; and

  • an invitation to a private dinner associated with the annual Expert Freedom Live event, when such an event and dinner are offered.

The Company may make reasonable changes to coaches, scheduling, platforms, curriculum organization, delivery methods, and resources during the Program term while maintaining the overall educational and coaching nature of the Accelerator.

The Accelerator provides education, training, coaching, frameworks, support, and process.

It does not guarantee or promise:

  • income;

  • revenue;

  • client acquisition;

  • close rates;

  • business growth;

  • performance improvements;

  • a particular timeline;

  • lifestyle changes; or

  • any other specific business, financial, professional, or personal result.

36. Accelerator Program Term and Commitment

The Accelerator is a twelve (12)-month commitment.

Unless your written enrollment terms expressly provide otherwise, the Program term begins on your Accelerator enrollment date and continues for twelve consecutive months.

Enrollment creates a contractual commitment for the full amount associated with the Accelerator purchase terms you accepted at checkout.

You are responsible for the full contractual amount regardless of the extent to which you attend, participate in, complete, or use Accelerator services, except where:

  • these Terms expressly provide otherwise;

  • the Company agrees otherwise in writing; or

  • applicable law requires otherwise.

Enrollment in an installment or payment-plan arrangement does not convert the Accelerator into a month-to-month subscription.

Stopping participation does not by itself cancel your remaining payment obligation.

37. Accelerator Purchase and Payment Terms

The specific Accelerator purchase price, any applicable credit or discount, the amount due at enrollment, and any installment or payment schedule will be presented directly to you in writing through the applicable checkout page, payment link, invoice, enrollment communication, or other purchase documentation.

Those specific purchase terms form part of your Accelerator agreement once accepted.

Different Clients may receive different checkout terms, credits, or payment arrangements.

A pricing or credit arrangement provided to one Client does not create an entitlement to the same arrangement for another Client.

By completing enrollment, you authorize the Company and its payment processor to charge the payment method you provide according to the payment terms presented and accepted at checkout until the amount owed under your Accelerator enrollment has been paid in full.

You agree to maintain current payment information and to promptly provide updated payment information when reasonably requested.

Program access, coaching access, and amounts paid or credited toward the Accelerator may not be transferred to another person or business without the Company's written approval.

38. Accelerator Refund and Cancellation Policy

The Expert Freedom refund policy stated in Section 14 does not apply to the Expert Freedom Accelerator.

Payments made toward the Accelerator are non-refundable, except where otherwise required by applicable law or where the Company expressly agrees otherwise in writing.

Because the Accelerator is a twelve-month contractual commitment, a Client who selects an installment or payment plan remains responsible for the remaining contractual balance even if the Client:

  • stops attending coaching sessions;

  • stops participating in the community;

  • does not complete curriculum;

  • does not use available services;

  • changes business direction;

  • becomes dissatisfied with implementation decisions or coaching perspectives; or

  • voluntarily elects not to continue participating.

Nothing in this Section guarantees that participation will produce any particular result.

39. Accelerator Failed Payments and Collections

If a scheduled Accelerator payment fails, you agree to promptly update your payment method or otherwise resolve the amount due.

If a scheduled payment remains unresolved for fifteen (15) days, the Company may, to the extent permitted by law:

  • suspend Accelerator access;

  • invoice amounts due under the accepted payment arrangement;

  • seek collection of amounts lawfully owed;

  • refer an unpaid balance to a collections provider; or

  • exercise another lawful remedy.

You may be responsible for reasonable collection costs or reasonable attorneys' fees incurred by the Company in good-faith efforts to collect amounts legally due, to the extent permitted by applicable law.

This Section controls over inconsistent failed-payment timing contained in Part I solely for Accelerator purchases.

40. Accelerator Confidentiality and Non-Disclosure

The Company and Client each agree to hold in confidence Confidential Information received from the other in connection with the Accelerator and not to use or disclose that information except:

  • as reasonably necessary to participate in or deliver the Program;

  • with authorization from the disclosing party;

  • as reasonably necessary to protect legal rights; or

  • as required by law.

For purposes of this Section, “Confidential Information” may include non-public:

  • business information;

  • financial information;

  • trade secrets;

  • strategies;

  • offers;

  • pricing information;

  • client and prospect information;

  • marketing and content plans;

  • internal processes;

  • personal information shared during coaching; and

  • confidential information shared within the Accelerator community.

Confidential Information does not include information that:

  1. is or becomes publicly available through no violation of these Terms by the receiving party;

  2. was lawfully known to the receiving party before disclosure;

  3. is independently developed without reference to or use of the disclosing party's Confidential Information; or

  4. is lawfully received from a third party with no applicable confidentiality obligation.

Community Confidentiality

Because the Accelerator includes a private community of advisors and business owners, the Client additionally agrees not to share, screenshot, publish, record, distribute, or otherwise disclose outside the community another member's confidential information shared through:

  • Slack;

  • group coaching calls;

  • one-on-one or collaborative coaching discussions;

  • private community spaces; or

  • other non-public Accelerator interactions.

This includes business details, personal information, strategies, coaching feedback, financial information, and other non-public information disclosed by a member.

These confidentiality obligations survive the end of the Program for as long as the underlying information reasonably and legally remains confidential.

Nothing in this Section prohibits a participant from providing an honest review or opinion concerning the Company's products, services, or conduct.

Nothing in this Section prohibits a person from reporting suspected unlawful conduct to a governmental authority, cooperating with a lawful investigation, responding to legal process, or otherwise exercising rights that cannot legally be restricted.

41. Accelerator Intellectual Property

Accelerator materials, frameworks, templates, curriculum, recordings, training, tools, methodologies, Company-created resources, and other proprietary content remain owned by or licensed to the Company.

The Client receives a limited, non-exclusive, non-transferable, revocable license to use materials lawfully received through the Accelerator for the Client's own personal or internal business use.

The Client may not, without written permission from the Company:

  • resell Accelerator materials;

  • redistribute paid materials;

  • publish private Accelerator content;

  • sublicense Company materials;

  • reproduce substantial portions of Accelerator content for sale;

  • present Company materials as the Client's own original curriculum; or

  • use Company materials to create a substantially derivative competing training, coaching, certification, or accelerator product.

The Client retains ownership of the Client's independently created business materials and original content.

The Company retains ownership of its trademarks and other intellectual property, whether registered or unregistered.

Nothing in this Section prevents the Client from using general knowledge, skills, experience, or independently developed ideas that do not reproduce or misappropriate Company intellectual property.

42. Relationship of the Parties

The Client participates in the Accelerator as an independent individual or independent business owner and not as an employee, partner, joint venturer, or agent of the Company.

The Client is solely responsible for the Client's own:

  • business operations;

  • decisions;

  • implementation;

  • taxes;

  • expenses;

  • legal and regulatory obligations; and

  • relationships with clients, prospects, vendors, employees, or contractors.

The relationship is non-exclusive.

The Client may work with other coaches, consultants, advisers, or educators, and the Company may work with other clients.

The Accelerator does not establish a fiduciary or other professional advisory relationship.

43. Coaching Judgment and No Guarantee of Results

Coaching and consulting involve professional judgment, discussion, education, and individualized perspectives.

The Company and its coaches may provide questions, feedback, frameworks, observations, or educational recommendations that do not match the Client's own preferences or expectations.

The Client remains responsible for evaluating whether and how to use information discussed in coaching.

Differences of opinion concerning coaching style, business judgment, implementation, or strategy do not create a guarantee of a refund or release the Client from payment obligations accepted at enrollment.

The Company does not guarantee any specific:

  • income;

  • revenue;

  • client acquisition;

  • number of clients;

  • close rate;

  • business growth;

  • financial performance;

  • professional result;

  • lifestyle change; or

  • timeline.

No educational framework, coaching interaction, template, strategy, community discussion, or resource should be interpreted as a promise that it will produce a particular result.

The limitations of liability contained in Part I apply to the Accelerator.

44. Mutual Fit and Removal From the Accelerator

The Accelerator includes ongoing coaching and participation in a private community. A functional working relationship and compliance with Program expectations are required.

The Company may remove a Client from the Program or private community if the Company reasonably determines that continued participation is no longer appropriate, including because of:

  • repeated violation of Program or community rules;

  • harassment or inappropriate treatment of members, coaches, or staff;

  • violation of confidentiality obligations;

  • misuse of Company intellectual property;

  • material disruption of coaching or community environments;

  • delinquent payments;

  • unlawful conduct;

  • material breach of these Terms; or

  • another substantial issue affecting the operation, safety, integrity, or working relationship of the Program.

The Client may raise concerns regarding fit with the Company at any time.

If a Client is removed, amounts already paid remain non-refundable except where otherwise required by law.

Any remaining payment obligation will continue according to the purchase terms accepted at enrollment unless the Company, in its discretion, agrees in writing to waive some or all of the remaining amount or applicable law requires otherwise.

45. Honest Reviews and Public Statements

Nothing in these Terms prohibits either party from making truthful statements, providing an honest review, expressing an opinion, exercising a lawful consumer right, complying with legal process, or communicating with a governmental authority.

This Section does not authorize:

  • disclosure of another person's private or confidential information;

  • disclosure or misuse of trade secrets;

  • infringement of intellectual property;

  • knowingly false statements of fact;

  • unlawful defamation; or

  • other conduct prohibited by applicable law.

46. Accelerator Program Changes

The Company may make reasonable adjustments to:

  • coaching schedules;

  • assigned coaches;

  • call times;

  • platforms;

  • technology;

  • community tools;

  • curriculum organization;

  • educational resources; and

  • delivery methods.

Changes do not create a right to a refund solely because a particular coach, platform, format, resource name, or delivery method changes, provided the overall educational and coaching nature of the Accelerator remains substantially available.

The Company may update these Terms for future enrollments.

We will not retroactively use a future amendment to materially reduce the core services expressly included in an Accelerator term already purchased, except where reasonably required by law, safety, technology, platform availability, or circumstances beyond the Company's reasonable control.

47. Accelerator Notices

Formal notices concerning the Accelerator may be sent to:

admin@joybrandcreative.com

Notices to the Client may be sent to the email address provided by the Client at enrollment.

The Client is responsible for maintaining a current email address with the Company.

48. Accelerator Governing Law and Dispute Resolution

The governing-law and dispute-resolution provisions in Sections 28 and 29 of Part I apply to the Accelerator.

The parties do not intend this Part II to create a separate or conflicting dispute-resolution procedure.

Accordingly:

  • Delaware law governs to the extent stated in Part I;

  • the parties will first attempt good-faith informal resolution;

  • unresolved disputes are subject to the arbitration provisions stated in Part I, except where applicable law provides otherwise; and

  • legally permitted court proceedings are subject to the venue provisions stated in Part I.

49. Accelerator Severability

If a provision of Part II is found invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted where possible and the remaining provisions of Part I and Part II will remain in full force and effect.

50. Entire Agreement for Accelerator Enrollment

For an Accelerator Client, these Terms, including Part I and Part II, together with the pricing, payment schedule, credits, discounts, or other purchase terms specifically presented to and accepted by the Client at checkout or enrollment, constitute the agreement governing the Client's Accelerator enrollment.

These Terms supersede prior discussions, proposals, or representations concerning the same subject matter, except for another written agreement expressly signed or accepted by both parties and intended to modify these Terms.

If Part II expressly conflicts with Part I concerning the Accelerator, Part II controls solely with respect to the Accelerator.

The specific pricing and payment terms accepted by the Client at checkout control with respect to the Client's financial obligation for the Accelerator.

51. Acceptance of Accelerator Terms

By checking the applicable acceptance box and completing checkout, or otherwise enrolling in the Expert Freedom Accelerator, the Client confirms that the Client has:

  • read these Terms;

  • had an opportunity to review them before purchase;

  • understands that the Accelerator is a twelve-month commitment;

  • understands that Accelerator payments are non-refundable except where otherwise required by law or agreed in writing;

  • understands that a payment plan, if selected, is a method of paying a contractual purchase obligation rather than a month-to-month subscription;

  • understands that specific pricing and payment terms are those presented and accepted at checkout; and

  • agrees to be bound by both Part I and Part II of these Terms.